Cancellation Policy

We understand that life happens and sometimes things come up that prevent you from attending our events. If you need to cancel your reservation for any reason, please contact us at

For ticketed events, cancellations made at least 7 days in advance of the event date will be issued a full refund.


Cancellations made between 2-6 days in advance will be refunded 80% of the ticket price.


No refunds will be issued within 48 hours of an event. Can’t attend, but know a friend who can? Tickets are transferable!


If an event is cancelled by Champaign Outdoors for any reason, we will always refund all tickets in full. Please make sure to check your e-mail and/or our website and social media pages if you suspect that an event may be cancelled. Poor weather does not always mean cancellation.